Privacy Policy

At Wafflelicious, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, place an online order, sign up for our newsletter, or participate in our rewards program.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us, such as by placing an order or signing up for our newsletter or rewards program, we may collect:

Name
Email address
Phone number
Delivery address
Payment information (processed securely via third-party providers)
Birthday (if provided for rewards)

b. Non-Personal Information

This includes:

Browser type and version
Device information
IP address
Site usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process and fulfill online orders
Communicate with you about your orders
Send newsletters, promotions, and special offers (with your consent)
Manage our loyalty/rewards program
Improve website performance and customer experience
Comply with legal requirements

3. Newsletter & Rewards Program

By signing up for our newsletter or rewards program, you agree to receive occasional emails about new menu items, promotions, and exclusive offers. You can unsubscribe at any time by clicking the link at the bottom of any email or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

Trusted third-party service providers (e.g., online ordering platforms, payment processors, email marketing tools)
Law enforcement or regulators when legally required

All third parties are required to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Remember your preferences
Track website usage for analytics

You can modify your browser settings to disable cookies, though some features may not work properly.

6. Data Security

We take appropriate measures to protect your personal data, including encryption, secure payment gateways, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights & Choices

You have the right to:

Access or update your personal information
Opt out of marketing communications
Request deletion of your data (unless required to retain by law)

To exercise any of these rights, contact us at:
📧 info@wafflelicioustx.com

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children without parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us:

📧 Email: info@wafflelicioustx.com
📍 Address: 2188 State Hwy 46 W, Suite 109, New Braunfels, TX 78132
📞 Phone: 830-214-6290